Web design "firms" are generally interested in primarily bigger projects from big clients and brands. Additionally, web design is a very broad topic. Those you hire for web design are generally specific to the niche, or platform, or both. In other words, for example, designing for a forum like AffiliateFix is a completely different process and with different needs compared to the process and needs of the content sites I run in the private jet charter industry.
You are likely going to find a web designer specific to your needs on Freelancer, Upwork, etc., and for a much lower cost than one would pay with a web design firm. I am reasonably successful in my business and still use the same individuals I hired on Upwork and Freelancer many years ago.
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